Our focus is on complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction with our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation Policy For Cancellations please contact us via the contact us link. Requests received later than 1 business days prior to the end of the current service period will be treated as a cancellation of services for the next service period.
Return Policy – ZH-onehealth.com
At ZH-onehealth.com, we are committed to your satisfaction. If you are not entirely happy with your purchase, you may request a return under the following conditions:
Return Request Window: Return requests must be initiated within 2 days of the delivery date.
How to Request a Return: To initiate a return, please email us at [email protected] with your order number and reason for return.
Condition of Returned Items: Products must be returned in their original, unused, and unopened condition, with all packaging intact.
Return Approval: All returns are subject to approval. We will review your request and respond with return instructions.
Shipping for Returns: Customers are responsible for the cost of return shipping unless the item received was incorrect or damaged.
Please note, we reserve the right to deny returns that do not comply with this policy.
Refund Policy We will try our best to satisfy our customers. If any client is not completely satisfied with our products, we offer a refund. The refund process will be initiated within 2 working days from the date of order cancellation and will be credited to the customer within 2 to 3 working days.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
